Tags

Browse all walkthroughs by topic, role, or theme. Click any tag to see every page that covers it.

1on1

• Build a meeting-prep agent for a recurring 1:1 or standup
• Prep for a 1:1 in two minutes

ab-testing

• A/B and shadow-deploy a model swap behind a Foundry agent

access

• Find out if you can get Scout — and turn it on

access-request

• Solution Template: IT Access Request Agent
• IT: Autonomous access-request handling on the GitHub Copilot harness
• IT: Self-service software and hardware access requests

accessibility

• Translate a meeting in real time with Interpreter

account

• Run a full QBR prep cycle in Cowork
• Brief an account before a call with the Sales agent

accountability

• Keep a project on track with the Project Manager agent

accounts

• Equip Scout with a continuous customer-health watch
• Generate a weekly customer-health digest across your accounts

action

• Give a Studio agent a real action with a connector

action-items

• Keep a project on track with the Project Manager agent

actions

• Solution Template: IT Helpdesk Triage Agent
• IT: Triage support requests and answer from the knowledge base
• Add an MCP tool integration to your Studio agent
• Trigger a Power Automate flow from inside a Studio agent

adoption

• Seed your agent with starter prompts
• Run a "Prompt of the Day" for your team
• Find where Copilot is landing with Workforce insights
• Make the ROI case for your agent

agent-365

• Secure and govern Foundry agents in production

agent-builder

• Build an FAQ agent for a recurring process
• Build a meeting-prep agent for a recurring 1:1 or standup
• Build an onboarding agent for new hires
• Give your agent a persona and instructions that stick
• Build a personal research librarian over your OneDrive
• Pilot your agent with a team and gather feedback
• Build a sprint-review summarizer for your Friday demo
• Seed your agent with starter prompts
• Build a team-knowledge agent over a SharePoint site
• Build a "writes in my voice" content coach from your sent mail
• Build a "voice of customer" agent over your support inbox
• Know when to graduate from Agent Builder to Copilot Studio

agent-service

• Build your first pro-code agent with the Foundry Agent Service

agents

• Answer common questions with Agents in Communities
• The first-party agents included with your M365 Copilot license
• Auto-recap every meeting with Facilitator

alm

• Govern and monitor your agents at scale

analysis

• Analyze a dataset with Analyst

analyst

• Analyze a dataset with Analyst

analytics

• Solution Template: NL-to-SQL Analytics Agent (Foundry)
• Find where Copilot is landing with Workforce insights
• Connect a Studio agent to a Microsoft Fabric data agent
• Govern and monitor your agents at scale

audience

• Adapt a document or message for a different audience

authentication

• Secure a Studio agent with authentication

automation

• Solution Template: Browser-Using (Computer-Use) Agent (Foundry)
• Hand off an end-to-end task to Cowork
• Stand up a recurring weekly digest
• Configure an autonomous event-triggered agent

autonomous

• Orchestrate multiple agents and autonomous runs in Foundry
• Configure an autonomous event-triggered agent

autopilots

• Let Scout coordinate your meetings and prep
• Equip Scout with a continuous customer-health watch
• Find out if you can get Scout — and turn it on
• Equip Scout with an always-on inbox-triage skill
• Meet Microsoft Scout — and what Autopilots are
• Have Scout watch your deliverables and flag risks

behavior

• Give your agent a persona and instructions that stick

brainstorm

• Pressure-test a proposal with the Idea Coach

brand

• Solution Template: Marketing Campaign Agent
• Marketing: Brief-to-campaign generation on the GitHub Copilot harness
• Marketing: brief to campaign drafts

brief

• Synthesize many documents into one brief
• Deep-dive a topic with Researcher

briefing

• Draft an exec briefing from background materials
• Brief an account before a call with the Sales agent

browser

• Solution Template: Browser-Using (Computer-Use) Agent (Foundry)

budget

• Finance: Self-service spend and budget Q&A for budget owners

build

• Give a Studio agent a real action with a connector
• Connect a Studio agent to a Microsoft Fabric data agent

business-case

• Make the ROI case for your agent

caching

• Token-budgeting and cost optimization for a production agent

calendar

• Let Scout coordinate your meetings and prep
• Have Scout watch your deliverables and flag risks
• Plan your week from your calendar and inbox

campaign

• Solution Template: Marketing Campaign Agent
• Marketing: Brief-to-campaign generation on the GitHub Copilot harness
• Marketing: brief to campaign drafts

career

• Draft a self-assessment with the Career agent
• Find a stretch assignment with the Skills agent

catch-up

• Catch up on a Teams thread you were @mentioned in
• Catch up on a long email thread in seconds

champion-kit

• Run a "Prompt of the Day" for your team
• Build a "Cowork recipe" library for your org

channels

• Agents in Channels — post team-wide answers

charts

• Analyze a dataset with Analyst

chat

• Catch up on a Teams thread you were @mentioned in
• Get up to speed on a long document fast
• Prep for a 1:1 in two minutes
• Build a first-draft project plan
• Run a "Prompt of the Day" for your team
• Rewrite an email for a tougher audience
• Draft a status update from your week's activity

classification

• Solution Template: Multi-Modal Document Classification Agent (Foundry)

code-review

• Solution Template: Code-Review / PR-Triage Agent (Foundry)

collaboration

• Share and co-edit an AI output with Copilot Pages

comms

• Adapt a document or message for a different audience
• Draft an exec briefing from background materials

communities

• Answer common questions with Agents in Communities

competitive

• Build a competitive comparison from multiple source documents

competitive-intel

• Solution Template: Sales Enablement Agent
• Sales: Product intel and objection handling for sales reps

compliance

• Solution Template: Legal & Compliance Guidance Agent
• Legal & Compliance: Policy guidance and process navigation

computer-use

• Solution Template: Browser-Using (Computer-Use) Agent (Foundry)

connected-agents

• Solution Template: Multi-Agent Workflow Orchestrator (Foundry)
• Orchestrate multiple agents and autonomous runs in Foundry

connector

• Give a Studio agent a real action with a connector

connectors

• Trigger a Power Automate flow from inside a Studio agent

contact-center

• Solution Template: Voice Agent / Contact-Center IVR (Foundry)

content

• Solution Template: Marketing Campaign Agent
• Marketing: Brief-to-campaign generation on the GitHub Copilot harness
• Marketing: brief to campaign drafts

content-assembly

• Solution Template: Sales Proposal & RFP Agent
• Sales: Autonomous proposal and RFP drafting on the GitHub Copilot harness
• Sales: Build proposals and RFP responses with your approved content

contracts

• Legal: Guide employees through contract routing and requirements

conversation-design

• Design a multi-turn conversation with fallback and clarification

conversation-variables

• HR: Guide new starters through a personalised first-week experience

copilot-studio

• Solution Template: Engineering On-Call Runbook Agent
• Solution Template: Event Coordination Agent
• Solution Template: Field Service Triage Agent
• Solution Template: Finance Expense & Procurement Agent
• Solution Template: IT Access Request Agent
• Solution Template: IT Helpdesk Triage Agent
• Solution Template: Legal & Compliance Guidance Agent
• Solution Template: Marketing Campaign Agent
• Solution Template: Onboarding Buddy Agent
• Solution Template: Policy FAQ Agent
• Solution Template: Procurement Sourcing Agent
• Solution Template: Sales Enablement Agent
• Solution Template: Sales Proposal & RFP Agent
• Solution Template: Customer Support Deflection Agent (internal)
• Know when to graduate from Agent Builder to Copilot Studio
• Graduate a Copilot Studio agent into pro-code Foundry
• Give a Studio agent a real action with a connector
• Connect a Studio agent to a Microsoft Fabric data agent
• Build your first Studio agent with a knowledge source + topic
• Engineering: Autonomous alert-to-runbook-to-escalation on the GitHub Copilot harness
• Engineering: alert to runbook to escalation
• Workplace: Plan an internal event end to end on the GitHub Copilot harness
• Workplace: plan an internal event end to end
• Field Service: Autonomous symptom-to-dispatch triage on the GitHub Copilot harness
• Field Service: symptoms to dispatch path
• Finance: Self-service spend and budget Q&A for budget owners
• Finance: Self-service expense and procurement guidance
• HR: Guide new starters through a personalised first-week experience
• HR: Answer employee questions with a policies agent
• IT: Autonomous access-request handling on the GitHub Copilot harness
• IT: Self-service software and hardware access requests
• IT: Autonomous helpdesk triage on the GitHub Copilot harness
• IT: Triage support requests and answer from the knowledge base
• Legal & Compliance: Policy guidance and process navigation
• Legal: Guide employees through contract routing and requirements
• Marketing: Brief-to-campaign generation on the GitHub Copilot harness
• Marketing: brief to campaign drafts
• Procurement: Autonomous sourcing intake on the GitHub Copilot harness
• Procurement: request to vendors to policy gates
• Sales: Product intel and objection handling for sales reps
• Sales: Autonomous proposal and RFP drafting on the GitHub Copilot harness
• Sales: Build proposals and RFP responses with your approved content
• Customer Support: Autonomous deflect-and-draft on the GitHub Copilot harness
• Customer Support: deflect and draft, escalate the rest
• Publish and govern your agent
• Make the ROI case for your agent

copywriting

• Solution Template: Marketing Campaign Agent

cost

• Token-budgeting and cost optimization for a production agent

cowork

• Build a competitive comparison from multiple source documents
• Generate a weekly customer-health digest across your accounts
• Build a deck from raw notes
• Hand off an end-to-end task to Cowork
• Coordinate a hiring loop end-to-end in Cowork
• Build an incident postmortem from Teams, tickets, and email
• Research a market and write a landscape brief
• Synthesize many documents into one brief
• Draft a 30/60/90-day onboarding plan for a new team member
• Run a full QBR prep cycle in Cowork
• Build a "Cowork recipe" library for your org
• Stand up a recurring weekly digest
• Draft an RFP or proposal response from scattered source docs

crm

• Brief an account before a call with the Sales agent

csm

• Generate a weekly customer-health digest across your accounts

custom-model

• Fine-tune a domain model and serve it from a Foundry agent

customer-health

• Equip Scout with a continuous customer-health watch
• Generate a weekly customer-health digest across your accounts

customer-support

• Solution Template: Customer Support Deflection Agent (internal)
• Customer Support: Autonomous deflect-and-draft on the GitHub Copilot harness
• Customer Support: deflect and draft, escalate the rest

daily-brief

• Equip Scout with an always-on inbox-triage skill

data

• Analyze a dataset with Analyst

data-agent

• Connect a Studio agent to a Microsoft Fabric data agent

data-handling

• Solution Template: Legal & Compliance Guidance Agent
• Legal & Compliance: Policy guidance and process navigation

data-warehouse

• Solution Template: NL-to-SQL Analytics Agent (Foundry)

debrief

• Coordinate a hiring loop end-to-end in Cowork

decision

• Know when to graduate from Agent Builder to Copilot Studio

deck

• Build a deck from raw notes
• Hand off an end-to-end task to Cowork
• Run a full QBR prep cycle in Cowork

declarative-agent

• Give your agent a persona and instructions that stick
• Build a personal research librarian over your OneDrive
• Build a sprint-review summarizer for your Friday demo
• Seed your agent with starter prompts
• Build a team-knowledge agent over a SharePoint site
• Build a "writes in my voice" content coach from your sent mail
• Build a "voice of customer" agent over your support inbox

deflection

• Solution Template: Customer Support Deflection Agent (internal)
• Customer Support: Autonomous deflect-and-draft on the GitHub Copilot harness
• Customer Support: deflect and draft, escalate the rest

delegation

• Build a deck from raw notes
• Hand off an end-to-end task to Cowork
• Synthesize many documents into one brief
• Auto-recap every meeting with Facilitator

deliverables

• Have Scout watch your deliverables and flag risks

deployment

• A/B and shadow-deploy a model swap behind a Foundry agent
• Publish and govern your agent

destination

• Build your first Studio agent with a knowledge source + topic

developer

• Solution Template: Code-Review / PR-Triage Agent (Foundry)
• Solution Template: Browser-Using (Computer-Use) Agent (Foundry)
• Solution Template: Multi-Modal Document Classification Agent (Foundry)
• Solution Template: High-Volume Document Processing Agent (Foundry)
• Solution Template: Pro-Code Grounded Q&A Agent (Foundry)
• Solution Template: NL-to-SQL Analytics Agent (Foundry)
• Solution Template: Multi-Agent Workflow Orchestrator (Foundry)
• Solution Template: Customer-Facing Support Agent (Foundry)
• Solution Template: Voice Agent / Contact-Center IVR (Foundry)

devops

• Solution Template: Code-Review / PR-Triage Agent (Foundry)

digest

• Generate a weekly customer-health digest across your accounts
• Stand up a recurring weekly digest

discoverability

• Seed your agent with starter prompts

dispatch

• Solution Template: Field Service Triage Agent
• Field Service: Autonomous symptom-to-dispatch triage on the GitHub Copilot harness
• Field Service: symptoms to dispatch path

document-processing

• Solution Template: High-Volume Document Processing Agent (Foundry)

documents

• Solution Template: Multi-Modal Document Classification Agent (Foundry)
• Get up to speed on a long document fast

email

• Catch up on a long email thread in seconds
• Rewrite an email for a tougher audience
• Find answers across your organization's content with BizChat

employee-self-service

• Answer routine HR and IT questions with Employee Self-Service

enablement

• Pilot your agent with a team and gather feedback
• Find out if you can get Scout — and turn it on
• Run a "Prompt of the Day" for your team
• Upskill in the flow of work with the Learning agent
• Find where Copilot is landing with Workforce insights

engineering

• Solution Template: Engineering On-Call Runbook Agent
• Engineering: Autonomous alert-to-runbook-to-escalation on the GitHub Copilot harness
• Engineering: alert to runbook to escalation

entra

• Secure and govern Foundry agents in production
• Secure a Studio agent with authentication

escalation

• Solution Template: Engineering On-Call Runbook Agent
• Solution Template: Customer Support Deflection Agent (internal)
• Customer Support: Autonomous deflect-and-draft on the GitHub Copilot harness
• Customer Support: deflect and draft, escalate the rest

evaluation

• Solution Template: Browser-Using (Computer-Use) Agent (Foundry)
• Solution Template: Multi-Modal Document Classification Agent (Foundry)
• Solution Template: High-Volume Document Processing Agent (Foundry)
• Solution Template: Pro-Code Grounded Q&A Agent (Foundry)
• Solution Template: NL-to-SQL Analytics Agent (Foundry)
• Solution Template: Multi-Agent Workflow Orchestrator (Foundry)
• Solution Template: Customer-Facing Support Agent (Foundry)
• A/B and shadow-deploy a model swap behind a Foundry agent
• Evaluate and continuously monitor a Foundry agent
• Fine-tune a domain model and serve it from a Foundry agent
• Build a red-team / safety eval harness
• Test and evaluate a Studio agent before publishing

events

• Solution Template: Event Coordination Agent
• Workplace: Plan an internal event end to end on the GitHub Copilot harness
• Workplace: plan an internal event end to end

exec

• Draft an exec briefing from background materials

expense

• Solution Template: Finance Expense & Procurement Agent
• Finance: Self-service expense and procurement guidance

extend

• Add an MCP tool integration to your Studio agent

extraction

• Solution Template: High-Volume Document Processing Agent (Foundry)

fabric

• Connect a Studio agent to a Microsoft Fabric data agent

facilitator

• Auto-recap every meeting with Facilitator

fallback

• Design a multi-turn conversation with fallback and clarification

faq

• Solution Template: Policy FAQ Agent
• Build an FAQ agent for a recurring process
• HR: Answer employee questions with a policies agent

feedback

• Pilot your agent with a team and gather feedback
• Build a "voice of customer" agent over your support inbox
• Pressure-test a proposal with the Idea Coach

field-guide

• Meet Microsoft Scout — and what Autopilots are

field-service

• Solution Template: Field Service Triage Agent
• Field Service: Autonomous symptom-to-dispatch triage on the GitHub Copilot harness
• Field Service: symptoms to dispatch path

finance

• Solution Template: Finance Expense & Procurement Agent
• Solution Template: Policy FAQ Agent
• Finance: Self-service spend and budget Q&A for budget owners
• Finance: Self-service expense and procurement guidance

fine-tuning

• Fine-tune a domain model and serve it from a Foundry agent

first-party

• Agents in Channels — post team-wide answers
• Answer common questions with Agents in Communities
• The first-party agents included with your M365 Copilot license
• Analyze a dataset with Analyst
• Draft a self-assessment with the Career agent
• Answer routine HR and IT questions with Employee Self-Service
• Pressure-test a proposal with the Idea Coach
• Translate a meeting in real time with Interpreter
• Upskill in the flow of work with the Learning agent
• Keep a project on track with the Project Manager agent
• Deep-dive a topic with Researcher
• Brief an account before a call with the Sales agent
• Find a stretch assignment with the Skills agent
• Find where Copilot is landing with Workforce insights

follow-ups

• Run a full QBR prep cycle in Cowork

foundry

• Solution Template: Code-Review / PR-Triage Agent (Foundry)
• Solution Template: Browser-Using (Computer-Use) Agent (Foundry)
• Solution Template: Multi-Modal Document Classification Agent (Foundry)
• Solution Template: High-Volume Document Processing Agent (Foundry)
• Solution Template: Pro-Code Grounded Q&A Agent (Foundry)
• Solution Template: NL-to-SQL Analytics Agent (Foundry)
• Solution Template: Multi-Agent Workflow Orchestrator (Foundry)
• Solution Template: Customer-Facing Support Agent (Foundry)
• Solution Template: Voice Agent / Contact-Center IVR (Foundry)
• A/B and shadow-deploy a model swap behind a Foundry agent
• Orchestrate multiple agents and autonomous runs in Foundry
• Token-budgeting and cost optimization for a production agent
• Evaluate and continuously monitor a Foundry agent
• Fine-tune a domain model and serve it from a Foundry agent
• Build your first pro-code agent with the Foundry Agent Service
• Secure and govern Foundry agents in production
• Graduate a Copilot Studio agent into pro-code Foundry
• Give a Foundry agent custom tools and MCP integrations
• Build a red-team / safety eval harness

frontier

• Find out if you can get Scout — and turn it on
• Meet Microsoft Scout — and what Autopilots are
• A/B and shadow-deploy a model swap behind a Foundry agent
• Orchestrate multiple agents and autonomous runs in Foundry
• Token-budgeting and cost optimization for a production agent
• Evaluate and continuously monitor a Foundry agent
• Fine-tune a domain model and serve it from a Foundry agent
• Build your first pro-code agent with the Foundry Agent Service
• Secure and govern Foundry agents in production
• Graduate a Copilot Studio agent into pro-code Foundry
• Give a Foundry agent custom tools and MCP integrations
• Build a red-team / safety eval harness

function-calling

• Give a Foundry agent custom tools and MCP integrations

functional

• Engineering: Autonomous alert-to-runbook-to-escalation on the GitHub Copilot harness
• Engineering: alert to runbook to escalation
• Workplace: Plan an internal event end to end on the GitHub Copilot harness
• Workplace: plan an internal event end to end
• Field Service: Autonomous symptom-to-dispatch triage on the GitHub Copilot harness
• Field Service: symptoms to dispatch path
• Finance: Self-service spend and budget Q&A for budget owners
• Finance: Self-service expense and procurement guidance
• HR: Guide new starters through a personalised first-week experience
• HR: Answer employee questions with a policies agent
• IT: Autonomous access-request handling on the GitHub Copilot harness
• IT: Self-service software and hardware access requests
• IT: Autonomous helpdesk triage on the GitHub Copilot harness
• IT: Triage support requests and answer from the knowledge base
• Legal & Compliance: Policy guidance and process navigation
• Legal: Guide employees through contract routing and requirements
• Marketing: Brief-to-campaign generation on the GitHub Copilot harness
• Marketing: brief to campaign drafts
• Procurement: Autonomous sourcing intake on the GitHub Copilot harness
• Procurement: request to vendors to policy gates
• Sales: Product intel and objection handling for sales reps
• Sales: Autonomous proposal and RFP drafting on the GitHub Copilot harness
• Sales: Build proposals and RFP responses with your approved content
• Customer Support: Autonomous deflect-and-draft on the GitHub Copilot harness
• Customer Support: deflect and draft, escalate the rest

gdpr

• Solution Template: Legal & Compliance Guidance Agent

generative-orchestration

• Engineering: Autonomous alert-to-runbook-to-escalation on the GitHub Copilot harness
• Workplace: Plan an internal event end to end on the GitHub Copilot harness
• Field Service: Autonomous symptom-to-dispatch triage on the GitHub Copilot harness
• IT: Autonomous access-request handling on the GitHub Copilot harness
• IT: Autonomous helpdesk triage on the GitHub Copilot harness
• Marketing: Brief-to-campaign generation on the GitHub Copilot harness
• Procurement: Autonomous sourcing intake on the GitHub Copilot harness
• Sales: Autonomous proposal and RFP drafting on the GitHub Copilot harness
• Customer Support: Autonomous deflect-and-draft on the GitHub Copilot harness

github-copilot-harness

• Engineering: Autonomous alert-to-runbook-to-escalation on the GitHub Copilot harness
• Workplace: Plan an internal event end to end on the GitHub Copilot harness
• Field Service: Autonomous symptom-to-dispatch triage on the GitHub Copilot harness
• IT: Autonomous access-request handling on the GitHub Copilot harness
• IT: Autonomous helpdesk triage on the GitHub Copilot harness
• Marketing: Brief-to-campaign generation on the GitHub Copilot harness
• Procurement: Autonomous sourcing intake on the GitHub Copilot harness
• Sales: Autonomous proposal and RFP drafting on the GitHub Copilot harness
• Customer Support: Autonomous deflect-and-draft on the GitHub Copilot harness

governance

• Know when to graduate from Agent Builder to Copilot Studio
• Secure and govern Foundry agents in production
• Govern and monitor your agents at scale
• Publish and govern your agent

graduation

• Know when to graduate from Agent Builder to Copilot Studio

grounding

• Solution Template: Pro-Code Grounded Q&A Agent (Foundry)
• Build a team-knowledge agent over a SharePoint site

growth

• Draft a self-assessment with the Career agent
• Find a stretch assignment with the Skills agent

guardrails

• Solution Template: Code-Review / PR-Triage Agent (Foundry)
• Solution Template: Browser-Using (Computer-Use) Agent (Foundry)
• Solution Template: Customer-Facing Support Agent (Foundry)
• Solution Template: Voice Agent / Contact-Center IVR (Foundry)
• Build a red-team / safety eval harness
• Govern and monitor your agents at scale

habit

• Run a "Prompt of the Day" for your team

hardware

• Solution Template: IT Access Request Agent
• IT: Autonomous access-request handling on the GitHub Copilot harness
• IT: Self-service software and hardware access requests

helpdesk

• Solution Template: IT Helpdesk Triage Agent
• Build an FAQ agent for a recurring process
• Answer routine HR and IT questions with Employee Self-Service
• IT: Autonomous helpdesk triage on the GitHub Copilot harness
• IT: Triage support requests and answer from the knowledge base

hiring

• Coordinate a hiring loop end-to-end in Cowork

hr

• Solution Template: Onboarding Buddy Agent
• Solution Template: Policy FAQ Agent
• Build an onboarding agent for new hires
• Coordinate a hiring loop end-to-end in Cowork
• Draft a 30/60/90-day onboarding plan for a new team member
• Answer routine HR and IT questions with Employee Self-Service
• HR: Guide new starters through a personalised first-week experience
• HR: Answer employee questions with a policies agent

idea-coach

• Pressure-test a proposal with the Idea Coach

ideation

• Brainstorm solutions with structured tradeoffs

identity

• Secure a Studio agent with authentication

inbox

• Equip Scout with an always-on inbox-triage skill

incident

• Solution Template: Engineering On-Call Runbook Agent
• Build an incident postmortem from Teams, tickets, and email
• Engineering: Autonomous alert-to-runbook-to-escalation on the GitHub Copilot harness
• Engineering: alert to runbook to escalation

included

• The first-party agents included with your M365 Copilot license

insights

• Find where Copilot is landing with Workforce insights

instructions

• Give your agent a persona and instructions that stick

integration

• Give a Foundry agent custom tools and MCP integrations
• Give a Studio agent a real action with a connector
• Add an MCP tool integration to your Studio agent

interpreter

• Translate a meeting in real time with Interpreter

interview

• Coordinate a hiring loop end-to-end in Cowork

intune

• Find out if you can get Scout — and turn it on

it

• Solution Template: IT Access Request Agent
• Solution Template: IT Helpdesk Triage Agent
• Solution Template: Policy FAQ Agent
• Build an incident postmortem from Teams, tickets, and email
• Answer routine HR and IT questions with Employee Self-Service
• IT: Autonomous access-request handling on the GitHub Copilot harness
• IT: Self-service software and hardware access requests
• IT: Autonomous helpdesk triage on the GitHub Copilot harness
• IT: Triage support requests and answer from the knowledge base

iterate

• Pilot your agent with a team and gather feedback

itsm

• Solution Template: IT Access Request Agent
• Build an incident postmortem from Teams, tickets, and email
• IT: Self-service software and hardware access requests

ivr

• Solution Template: Voice Agent / Contact-Center IVR (Foundry)

jd

• Coordinate a hiring loop end-to-end in Cowork

knowledge

• Solution Template: Onboarding Buddy Agent
• Solution Template: Policy FAQ Agent
• Solution Template: Customer Support Deflection Agent (internal)
• Build an FAQ agent for a recurring process
• Build an onboarding agent for new hires
• Build a personal research librarian over your OneDrive
• Answer common questions with Agents in Communities
• Find answers across your organization's content with BizChat
• Connect a Studio agent to a Microsoft Fabric data agent
• Build your first Studio agent with a knowledge source + topic
• Finance: Self-service expense and procurement guidance
• HR: Answer employee questions with a policies agent
• IT: Triage support requests and answer from the knowledge base

learning

• Upskill in the flow of work with the Learning agent

legal

• Solution Template: Legal & Compliance Guidance Agent
• Solution Template: Policy FAQ Agent
• Legal & Compliance: Policy guidance and process navigation
• Legal: Guide employees through contract routing and requirements

library

• Build a "Cowork recipe" library for your org

lifecycle

• Publish and govern your agent

lineage

• Equip Scout with a continuous customer-health watch

linkedin-learning

• Upskill in the flow of work with the Learning agent

logistics

• Solution Template: Event Coordination Agent

low-code

• Build your first Studio agent with a knowledge source + topic

m365-copilot

• The first-party agents included with your M365 Copilot license

manager-comms

• Draft a status update from your week's activity

market-research

• Research a market and write a landscape brief

marketing

• Solution Template: Marketing Campaign Agent
• Marketing: Brief-to-campaign generation on the GitHub Copilot harness
• Marketing: brief to campaign drafts

mcp

• Solution Template: Customer-Facing Support Agent (Foundry)
• Give a Foundry agent custom tools and MCP integrations
• Add an MCP tool integration to your Studio agent

meetings

• Build a meeting-prep agent for a recurring 1:1 or standup
• Let Scout coordinate your meetings and prep
• Build a meeting agenda from context and notes
• Turn a meeting into tracked follow-ups
• Auto-recap every meeting with Facilitator
• Translate a meeting in real time with Interpreter
• Brief an account before a call with the Sales agent

migration

• Graduate a Copilot Studio agent into pro-code Foundry

mobility

• Find a stretch assignment with the Skills agent

model-swap

• A/B and shadow-deploy a model swap behind a Foundry agent

monitoring

• Token-budgeting and cost optimization for a production agent
• Evaluate and continuously monitor a Foundry agent
• Govern and monitor your agents at scale

multi-agent

• Solution Template: Multi-Agent Workflow Orchestrator (Foundry)
• Orchestrate multiple agents and autonomous runs in Foundry

multi-step

• Generate a weekly customer-health digest across your accounts
• Hand off an end-to-end task to Cowork
• Coordinate a hiring loop end-to-end in Cowork
• Build an incident postmortem from Teams, tickets, and email
• Run a full QBR prep cycle in Cowork

multimodal

• Solution Template: Multi-Modal Document Classification Agent (Foundry)

nl-to-sql

• Solution Template: NL-to-SQL Analytics Agent (Foundry)

no-code

• Build a personal research librarian over your OneDrive
• Build a sprint-review summarizer for your Friday demo
• Build a team-knowledge agent over a SharePoint site
• Build a "writes in my voice" content coach from your sent mail
• Build a "voice of customer" agent over your support inbox

objections

• Solution Template: Sales Enablement Agent
• Sales: Product intel and objection handling for sales reps

observability

• Evaluate and continuously monitor a Foundry agent

on-call

• Solution Template: Engineering On-Call Runbook Agent
• Engineering: Autonomous alert-to-runbook-to-escalation on the GitHub Copilot harness
• Engineering: alert to runbook to escalation

onboarding

• Solution Template: Onboarding Buddy Agent
• Build an onboarding agent for new hires
• Draft a 30/60/90-day onboarding plan for a new team member
• HR: Guide new starters through a personalised first-week experience

onedrive

• Build a personal research librarian over your OneDrive

onelake

• Connect a Studio agent to a Microsoft Fabric data agent

operations

• Solution Template: Event Coordination Agent
• Workplace: Plan an internal event end to end on the GitHub Copilot harness
• Workplace: plan an internal event end to end

optimization

• Token-budgeting and cost optimization for a production agent

orchestration

• Solution Template: Multi-Agent Workflow Orchestrator (Foundry)
• Orchestrate multiple agents and autonomous runs in Foundry

outlook

• Adapt a document or message for a different audience
• Catch up on a long email thread in seconds
• Draft an exec briefing from background materials
• Turn a meeting into tracked follow-ups
• Plan your week from your calendar and inbox
• Rewrite an email for a tougher audience
• Draft a status update from your week's activity

overview

• Meet Microsoft Scout — and what Autopilots are
• The first-party agents included with your M365 Copilot license

pages

• Share and co-edit an AI output with Copilot Pages

people

• Coordinate a hiring loop end-to-end in Cowork
• Draft a self-assessment with the Career agent
• Find a stretch assignment with the Skills agent

performance

• Draft a self-assessment with the Career agent

persona

• Give your agent a persona and instructions that stick

personal

• Build a personal research librarian over your OneDrive
• Build a sprint-review summarizer for your Friday demo
• Build a "writes in my voice" content coach from your sent mail
• Build a "voice of customer" agent over your support inbox

personalisation

• Solution Template: Onboarding Buddy Agent
• HR: Guide new starters through a personalised first-week experience

pilot

• Pilot your agent with a team and gather feedback

planner

• Track project milestones with the Planner agent

planning

• Build a meeting-prep agent for a recurring 1:1 or standup
• Brainstorm solutions with structured tradeoffs
• Build a meeting agenda from context and notes
• Plan your week from your calendar and inbox
• Build a first-draft project plan
• Draft a 30/60/90-day onboarding plan for a new team member
• Track project milestones with the Planner agent

policies

• Solution Template: Policy FAQ Agent
• HR: Answer employee questions with a policies agent
• Legal & Compliance: Policy guidance and process navigation

policy

• Solution Template: Finance Expense & Procurement Agent
• Solution Template: Legal & Compliance Guidance Agent
• Solution Template: Procurement Sourcing Agent
• Procurement: Autonomous sourcing intake on the GitHub Copilot harness
• Procurement: request to vendors to policy gates

postmortem

• Build an incident postmortem from Teams, tickets, and email

power-automate

• Solution Template: IT Helpdesk Triage Agent
• Configure an autonomous event-triggered agent
• IT: Autonomous helpdesk triage on the GitHub Copilot harness
• IT: Triage support requests and answer from the knowledge base
• Trigger a Power Automate flow from inside a Studio agent

powerpoint

• Build a deck from raw notes

prep

• Let Scout coordinate your meetings and prep
• Prep for a 1:1 in two minutes

pro-code

• Solution Template: Code-Review / PR-Triage Agent (Foundry)
• Solution Template: Browser-Using (Computer-Use) Agent (Foundry)
• Solution Template: Multi-Modal Document Classification Agent (Foundry)
• Solution Template: High-Volume Document Processing Agent (Foundry)
• Solution Template: Pro-Code Grounded Q&A Agent (Foundry)
• Solution Template: NL-to-SQL Analytics Agent (Foundry)
• Solution Template: Multi-Agent Workflow Orchestrator (Foundry)
• Solution Template: Customer-Facing Support Agent (Foundry)
• Solution Template: Voice Agent / Contact-Center IVR (Foundry)
• A/B and shadow-deploy a model swap behind a Foundry agent
• Orchestrate multiple agents and autonomous runs in Foundry
• Token-budgeting and cost optimization for a production agent
• Evaluate and continuously monitor a Foundry agent
• Fine-tune a domain model and serve it from a Foundry agent
• Build your first pro-code agent with the Foundry Agent Service
• Secure and govern Foundry agents in production
• Graduate a Copilot Studio agent into pro-code Foundry
• Give a Foundry agent custom tools and MCP integrations
• Build a red-team / safety eval harness

process

• Build an FAQ agent for a recurring process

process-navigation

• Legal: Guide employees through contract routing and requirements

procurement

• Solution Template: Finance Expense & Procurement Agent
• Solution Template: Procurement Sourcing Agent
• Finance: Self-service expense and procurement guidance
• Procurement: Autonomous sourcing intake on the GitHub Copilot harness
• Procurement: request to vendors to policy gates

product-knowledge

• Solution Template: Sales Enablement Agent
• Sales: Product intel and objection handling for sales reps

productivity

• Brainstorm solutions with structured tradeoffs
• Catch up on a Teams thread you were @mentioned in
• Get up to speed on a long document fast
• Catch up on a long email thread in seconds
• Build a meeting agenda from context and notes
• Turn a meeting into tracked follow-ups
• Plan your week from your calendar and inbox
• Prep for a 1:1 in two minutes
• Build a first-draft project plan

project

• Build a first-draft project plan

project-management

• Track project milestones with the Planner agent

project-manager

• Keep a project on track with the Project Manager agent

proposal

• Solution Template: Sales Proposal & RFP Agent
• Pressure-test a proposal with the Idea Coach
• Sales: Autonomous proposal and RFP drafting on the GitHub Copilot harness
• Sales: Build proposals and RFP responses with your approved content

proposals

• Draft an RFP or proposal response from scattered source docs

publish

• Publish and govern your agent
• Test and evaluate a Studio agent before publishing

pull-request

• Solution Template: Code-Review / PR-Triage Agent (Foundry)

purview

• Secure and govern Foundry agents in production

python

• Build your first pro-code agent with the Foundry Agent Service

qbr

• Run a full QBR prep cycle in Cowork

quality

• Evaluate and continuously monitor a Foundry agent
• Test and evaluate a Studio agent before publishing

rag

• Solution Template: Pro-Code Grounded Q&A Agent (Foundry)

rbac

• Secure and govern Foundry agents in production

reading

• Get up to speed on a long document fast

recipes

• Build a "Cowork recipe" library for your org

recruiting

• Coordinate a hiring loop end-to-end in Cowork

recurring

• Build a sprint-review summarizer for your Friday demo
• Generate a weekly customer-health digest across your accounts
• Stand up a recurring weekly digest

red-team

• Build a red-team / safety eval harness

relationships

• Prep for a 1:1 in two minutes

research

• Build a personal research librarian over your OneDrive
• Build a competitive comparison from multiple source documents
• Research a market and write a landscape brief
• Synthesize many documents into one brief
• Deep-dive a topic with Researcher

researcher

• Deep-dive a topic with Researcher

retrospective

• Build an incident postmortem from Teams, tickets, and email

reusable

• Build a "Cowork recipe" library for your org

review

• Draft a self-assessment with the Career agent

rfp

• Solution Template: Sales Proposal & RFP Agent
• Draft an RFP or proposal response from scattered source docs
• Sales: Autonomous proposal and RFP drafting on the GitHub Copilot harness
• Sales: Build proposals and RFP responses with your approved content

risk

• Equip Scout with a continuous customer-health watch
• Have Scout watch your deliverables and flag risks

ritual

• Run a "Prompt of the Day" for your team

roi

• Make the ROI case for your agent

rollout

• Pilot your agent with a team and gather feedback

roster

• The first-party agents included with your M365 Copilot license

routing

• Legal: Guide employees through contract routing and requirements

runbook

• Solution Template: Engineering On-Call Runbook Agent
• Engineering: Autonomous alert-to-runbook-to-escalation on the GitHub Copilot harness
• Engineering: alert to runbook to escalation

safety

• Build a red-team / safety eval harness

sales

• Solution Template: Sales Enablement Agent
• Solution Template: Sales Proposal & RFP Agent
• Generate a weekly customer-health digest across your accounts
• Run a full QBR prep cycle in Cowork
• Brief an account before a call with the Sales agent
• Sales: Product intel and objection handling for sales reps
• Sales: Autonomous proposal and RFP drafting on the GitHub Copilot harness
• Sales: Build proposals and RFP responses with your approved content

scale

• Build a "Cowork recipe" library for your org

scheduled-task

• Stand up a recurring weekly digest

scheduling

• Let Scout coordinate your meetings and prep

scout

• Let Scout coordinate your meetings and prep
• Equip Scout with a continuous customer-health watch
• Find out if you can get Scout — and turn it on
• Equip Scout with an always-on inbox-triage skill
• Meet Microsoft Scout — and what Autopilots are
• Have Scout watch your deliverables and flag risks

sdk

• Build your first pro-code agent with the Foundry Agent Service

search

• Find answers across your organization's content with BizChat

security

• Secure and govern Foundry agents in production
• Build a red-team / safety eval harness
• Secure a Studio agent with authentication

self-assessment

• Draft a self-assessment with the Career agent

self-serve

• Answer common questions with Agents in Communities
• Answer routine HR and IT questions with Employee Self-Service

self-service

• Agents in Channels — post team-wide answers

serving

• Fine-tune a domain model and serve it from a Foundry agent

shadow

• A/B and shadow-deploy a model swap behind a Foundry agent

shared-agent

• Agents in Channels — post team-wide answers

sharepoint

• Build a team-knowledge agent over a SharePoint site
• Find answers across your organization's content with BizChat
• Share and co-edit an AI output with Copilot Pages

signals

• Equip Scout with an always-on inbox-triage skill

skill

• Equip Scout with a continuous customer-health watch
• Equip Scout with an always-on inbox-triage skill

skills

• Find a stretch assignment with the Skills agent

software

• Solution Template: IT Access Request Agent
• IT: Autonomous access-request handling on the GitHub Copilot harness
• IT: Self-service software and hardware access requests

sources

• Deep-dive a topic with Researcher

sourcing

• Solution Template: Procurement Sourcing Agent
• Procurement: Autonomous sourcing intake on the GitHub Copilot harness
• Procurement: request to vendors to policy gates

speech

• Solution Template: Voice Agent / Contact-Center IVR (Foundry)

spend

• Finance: Self-service spend and budget Q&A for budget owners

sprint-review

• Build a sprint-review summarizer for your Friday demo

stalled-decisions

• Have Scout watch your deliverables and flag risks

standup

• Build a sprint-review summarizer for your Friday demo

starter-prompts

• Seed your agent with starter prompts

status-update

• Draft a status update from your week's activity

strategy

• Brainstorm solutions with structured tradeoffs
• Build a competitive comparison from multiple source documents
• Research a market and write a landscape brief

structure

• Build a first-draft project plan

studio

• Secure a Studio agent with authentication
• Configure an autonomous event-triggered agent
• Govern and monitor your agents at scale
• Add an MCP tool integration to your Studio agent
• Design a multi-turn conversation with fallback and clarification
• Trigger a Power Automate flow from inside a Studio agent
• Test and evaluate a Studio agent before publishing

summarize

• Get up to speed on a long document fast

summary

• Build a sprint-review summarizer for your Friday demo

support

• Solution Template: Customer-Facing Support Agent (Foundry)
• Build a "voice of customer" agent over your support inbox

synthesis

• Draft a status update from your week's activity
• Build a deck from raw notes
• Build an incident postmortem from Teams, tickets, and email
• Synthesize many documents into one brief

talking-points

• Run a full QBR prep cycle in Cowork

tasks

• Track project milestones with the Planner agent

teams

• Build a meeting-prep agent for a recurring 1:1 or standup
• Catch up on a Teams thread you were @mentioned in
• Build a meeting agenda from context and notes
• Turn a meeting into tracked follow-ups
• Plan your week from your calendar and inbox
• Draft a status update from your week's activity
• Agents in Channels — post team-wide answers
• Find answers across your organization's content with BizChat
• Share and co-edit an AI output with Copilot Pages
• Auto-recap every meeting with Facilitator
• Translate a meeting in real time with Interpreter
• Track project milestones with the Planner agent

template

• Solution Template: Engineering On-Call Runbook Agent
• Solution Template: Event Coordination Agent
• Solution Template: Field Service Triage Agent
• Solution Template: Finance Expense & Procurement Agent
• Solution Template: Code-Review / PR-Triage Agent (Foundry)
• Solution Template: Browser-Using (Computer-Use) Agent (Foundry)
• Solution Template: Multi-Modal Document Classification Agent (Foundry)
• Solution Template: High-Volume Document Processing Agent (Foundry)
• Solution Template: Pro-Code Grounded Q&A Agent (Foundry)
• Solution Template: NL-to-SQL Analytics Agent (Foundry)
• Solution Template: Multi-Agent Workflow Orchestrator (Foundry)
• Solution Template: Customer-Facing Support Agent (Foundry)
• Solution Template: Voice Agent / Contact-Center IVR (Foundry)
• Solution Template: IT Access Request Agent
• Solution Template: IT Helpdesk Triage Agent
• Solution Template: Legal & Compliance Guidance Agent
• Solution Template: Marketing Campaign Agent
• Solution Template: Onboarding Buddy Agent
• Solution Template: Policy FAQ Agent
• Solution Template: Procurement Sourcing Agent
• Solution Template: Sales Enablement Agent
• Solution Template: Sales Proposal & RFP Agent
• Solution Template: Customer Support Deflection Agent (internal)

testing

• Test and evaluate a Studio agent before publishing

ticket-creation

• Solution Template: IT Access Request Agent

tokens

• Token-budgeting and cost optimization for a production agent

tone

• Build a "writes in my voice" content coach from your sent mail
• Rewrite an email for a tougher audience

tools

• Solution Template: Customer-Facing Support Agent (Foundry)
• Give a Foundry agent custom tools and MCP integrations
• Add an MCP tool integration to your Studio agent

topics

• Build your first Studio agent with a knowledge source + topic
• Design a multi-turn conversation with fallback and clarification

tracking

• Keep a project on track with the Project Manager agent

translation

• Translate a meeting in real time with Interpreter

triage

• Solution Template: Field Service Triage Agent
• Solution Template: IT Helpdesk Triage Agent
• Equip Scout with an always-on inbox-triage skill
• Catch up on a Teams thread you were @mentioned in
• Field Service: Autonomous symptom-to-dispatch triage on the GitHub Copilot harness
• Field Service: symptoms to dispatch path
• IT: Autonomous helpdesk triage on the GitHub Copilot harness
• IT: Triage support requests and answer from the knowledge base

triggers

• Configure an autonomous event-triggered agent

troubleshooting

• Solution Template: Field Service Triage Agent

upskilling

• Upskill in the flow of work with the Learning agent

value

• Find where Copilot is landing with Workforce insights
• Make the ROI case for your agent

variance

• Finance: Self-service spend and budget Q&A for budget owners

vendors

• Solution Template: Procurement Sourcing Agent
• Procurement: Autonomous sourcing intake on the GitHub Copilot harness
• Procurement: request to vendors to policy gates

vision

• Solution Template: Multi-Modal Document Classification Agent (Foundry)

viva-engage

• Answer common questions with Agents in Communities

voice

• Solution Template: Voice Agent / Contact-Center IVR (Foundry)
• Build a "writes in my voice" content coach from your sent mail

voice-of-customer

• Build a "voice of customer" agent over your support inbox

word

• Adapt a document or message for a different audience
• Draft an exec briefing from background materials

work-iq

• Meet Microsoft Scout — and what Autopilots are

workplace

• Solution Template: Event Coordination Agent
• Workplace: Plan an internal event end to end on the GitHub Copilot harness
• Workplace: plan an internal event end to end

writing

• Build a "writes in my voice" content coach from your sent mail
• Adapt a document or message for a different audience
• Rewrite an email for a tougher audience
• Draft an RFP or proposal response from scattered source docs
• Pressure-test a proposal with the Idea Coach

Was this page helpful?

👍 Yes 👎 No

Found an issue or want to suggest an improvement? Open a GitHub issue  ·  Star on GitHub